Free QuickBooks Support

Follow these steps on Windows Xp/ Vista 32 Bit:

Go to c: windows\ system32 \wbem there should be a file with the name framedyn.dll. Right click on the file and click on the Copy.
Go to c: windows\system32 then right click on the empty white space in that screen and click on paste.
Restart your system
Search for install.exe and double click on the one which is in the directory where the QuickBooks is installed to install PDF Converter.
-----------------------------------------------------------------------------------------------------
Please try these steps:
1. Click the Windows Start button and open the Printers and Faxes screen.
2. Right-click the QuickBooks PDF Converter icon and select Properties
3. Click the Ports tab, then click the Add Port button.
4. Select Local Port and click the New Port button.
5. Enter PDF1 for the new port name and click OK. Close the Printer Ports window.
6. Put a checkmark in the box next to the PDF1 port if it is not already checked.
7. Click on the Advanced tab.
8. Select the Spool print documents radio button to make the options below it clickable.
9. Clear (uncheck) the box labeled Enable advanced printing features by clicking it.
10. Select the Print directly to printer radio button to make the options not clickable
11. Click the Apply button then click OK.
12. Click the Start button and select Run. In the Open field, type %windir% and click OK.
13. Locate the System32 folder. Right-click the folder and select Properties.
14. In the Properties window, click the Security tab.
15. In the Group or user names list, select Users. In the Permissions for Users list, put a checkmark in the Allow column for Read (if not already checked) and Write.
16. Click the Apply button then click OK to save the changes.
17. Important: In order for the changes to take effect, you must restart your computer.
Reboot your computer and then try to print, email, or create a PDF from QuickBooks.

For 64 Bit:

1. Make sure that you are logged in as a user with administrator rights.
2. Click the Windows button, select Control Panel, and click Printers.
3. Right-click the QuickBooks PDF Converter icon and select Run as administrator and Properties.
4. Click Continue.
5. Select the Ports tab, then click the Add Port... button.
6. Select Local Port and click the New Port... button.
7. Enter NUL: for the new port name and click OK. Close the Printer Ports window.
8. Ensure that the NUL: port is selected in the Ports list.
9. Select the Advanced tab.
10. Select the Spool print documents radio button to make the options below it clickable.
11. Clear (uncheck) the box labeled Enable advanced printing features.
12. Select the Print directly to printer radio button again.
13. Ensure that Amyuni Document Converter 300 is selected in the Driver: drop-down arrow
14. Click the Apply button, and then click OK.
15. Right-click the Windows taskbar at the bottom of the screen and select Task Manager.
16. Select the Processes tab.
17. Select the splWOW64.exe process and click the End Process button.
18. Important: In order for the changes to take effect, you must restart your computer.
Reboot your computer and then try to print, email, or create a pdf from QuickBooks.

Thanks.